FAQ's

Frequently Asked Questions

What is Mountain Ayurveda?

Mountain Ayurveda is a wellness and personal care brand focused on offering herbal, Ayurvedic, and traditional hair care products inspired by India's rich natural heritage. Our goal is to provide high-quality products that combine traditional wisdom with modern manufacturing standards.

Who manufactures Mountain Ayurveda products?

Mountain Ayurveda products are manufactured by Veer Kuwar Singh Khadi Gramodyog Sangh, a registered institution associated with the Khadi and Village Industries Commission (KVIC) since 1992. With decades of manufacturing experience, we are committed to producing quality herbal and Ayurvedic products.

Where is Mountain Ayurveda located?

Our Head Office and manufacturing facility are located at:

G-11, 1st Floor, Site-B
Surajpur Industrial Area
Greater Noida
Gautam Buddha Nagar
Uttar Pradesh – 201306

Are your products made using traditional methods?

Many of our products are manufactured using traditional methods with significant manual involvement. Certain stages may utilize machinery to ensure consistency, quality, hygiene, and safety while preserving traditional production practices.

Do you ship across India?

Yes. We ship to most serviceable locations across India through our logistics partners.

Do you offer Cash on Delivery (COD)?

Yes. Cash on Delivery (COD) is available for eligible serviceable locations within India. Availability may vary depending on the delivery location and order details.

How much does shipping cost?

  • Free Shipping on orders of ₹399 and above.

  • ₹79 shipping charge for orders below ₹399 where the shipment weight is under 1 kg.

  • ₹99 shipping charge for orders below ₹399 where the shipment weight is 1 kg or above.

Applicable shipping charges are displayed during checkout.

Can I cancel my order?

Orders may be cancelled only before they have been packed, processed, or dispatched. Once an order has been dispatched, it cannot be cancelled.

What should I do if I receive a damaged or incorrect product?

If you receive a damaged, defective, leaking, tampered, or incorrect product, please contact us within 48 hours of delivery with photographs or videos of the product and packaging. Our team will review the request and assist you accordingly.

Do you accept returns?

For hygiene and safety reasons, we do not accept returns of delivered products unless they are damaged, defective, leaking, tampered, or incorrect. Please refer to our Return, Refund & Cancellation Policy for complete details.

What is Khadi?

Khadi refers to products associated with the Khadi and Village Industries sector, which is promoted by the Khadi and Village Industries Commission (KVIC), a statutory body established by the Government of India. Various registered institutions and manufacturing units operate under the KVIC framework to produce and promote Khadi and village industry products.

What is Veer Kuwar Singh Khadi Gramodyog Sangh?

Veer Kuwar Singh Khadi Gramodyog Sangh is a KVIC-associated institution that has been registered since 1992 and is engaged in the manufacturing of various Khadi and village industry products, including herbal and Ayurvedic formulations.

How can I contact Mountain Ayurveda?

Email: mountainayurvedalabs@gmail.com

Phone: 8800917341

Address:

G-11, 1st Floor, Site-B
Surajpur Industrial Area
Greater Noida
Gautam Buddha Nagar
Uttar Pradesh – 201306