Privacy Policy

Privacy Policy

Last Updated: 05-06-2026

Mountain Ayurveda Labs ("Mountain Ayurveda", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you place an order, create an account, subscribe to our communications, or contact us, we may collect:

  • Name

  • Email address

  • Mobile number

  • Billing address

  • Shipping address

Payment Information

When you make a purchase, payment information is processed securely through our payment service providers.

Mountain Ayurveda does not store your complete credit card, debit card, UPI, or banking information on its servers.

Device and Usage Information

We may automatically collect certain information including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Referring website

  • Date and time of access

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember customer preferences

  • Analyze website traffic

  • Improve user experience

  • Support marketing and advertising activities

You may control cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

Order Processing

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Process payments

  • Provide order updates

Customer Support

  • Respond to inquiries

  • Resolve complaints

  • Provide after-sales support

Website Improvement

  • Improve products and services

  • Analyze website usage

  • Enhance user experience

Marketing Communications

  • Send promotional emails, offers, and updates

  • Share information about new products and launches

You may unsubscribe from marketing communications at any time.

Legal Compliance

We may use your information where required to:

  • Comply with legal obligations

  • Prevent fraud

  • Protect our rights and property

  • Enforce our Terms of Service

Sharing of Information

Mountain Ayurveda does not sell, rent, or trade customer personal information to third parties for marketing purposes.

We may share information with:

Service Providers

Including:

  • Payment processors

  • Shipping and logistics partners

  • Technology service providers

  • Customer support providers

Legal Authorities

Where required by law, regulation, court order, or governmental request.

Business Protection

To protect the rights, safety, security, and property of Mountain Ayurveda, our customers, and the public.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Third-Party Services

Our website may contain links to third-party websites or services.

Mountain Ayurveda is not responsible for the privacy practices, content, or policies of third-party websites.

We encourage users to review the privacy policies of such websites before sharing personal information.

Children's Privacy

Our website is not intended for children under the age of 18 years.

We do not knowingly collect personal information from children.

Your Rights

You may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of personal information where legally permissible

  • Removal from marketing communications

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Updated versions will be posted on this page with the revised effective date.

Contact Information

Mountain Ayurveda Labs

Email: mountainayurvedalabs@gmail.com

Phone: 8800917341

Address:
G-11, 1st Floor, Site-B,
Surajpur Industrial Area,
Greater Noida,
Gautam Buddha Nagar,
Uttar Pradesh – 201306

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us using the details above.